We’re hiring

Shaun’s Zen is a modern wellness brand rooted in Traditional Chinese Medicine. We bring traditional health wisdom into modern life in ways that feel practical, understandable, and relevant to everyday living. From personalized clinic care and educational content to podcasts, products, and digital experiences, we’re building a broader wellness ecosystem that helps people take a more active role in understanding and caring for their health.

We’re a small, close-knit, and growing team that values good ideas and open, respectful communication. Everyone is encouraged to have a voice—to share ideas, offer a different perspective, give thoughtful feedback, and help shape how we grow. We believe great work comes from trusting one another, growing together, and creating a positive environment where people feel comfortable contributing what they do best.

OPEN ROLES

Scroll down to read or jump to a specific role: RMT, Front Desk, Graphic Designer, Photographer & Videographer.

REGISTERED MASSAGE THERAPIST (RMT)

Start date: As soon as possible
Job Type: 12-month contract with 3 months of probation period
Location: In-clinic
Pay: $80.00–$100.00 per hour, rate varies based on experience and level of collaboration.
Additional pay: Commission pay or Tips
Schedule: Fully flexible (set around your bookings). Most staff work ~3 days/week and choose to overlap with teammates for front desk/billing support.
Perks: Autonomy over your own calendar, on-site parking, multidisciplinary environment, front-desk and billing support available on overlap days
Experience: Minimum 1 year
Licence/Certification: Registered Massage Therapist (RMT) — current Full Licence with CCHPBC
Interview: Required

Your Duties:

  • Perform deep tissue, sports, myofascial release, and acupressure therapies

  • Assess clients' needs and preferences to customize massage sessions

  • Maintain a clean and organized work environment (table and linens are provided)

  • Educate clients on the benefits of regular massage therapy

  • Adhere to all safety and sanitation protocols

  • Keep accurate client records and documentation

  • Collaborate with other healthcare professionals as needed

What You Bring:

  • Strong written and spoken English

  • Excellent customer service and interpersonal skills to build rapport with clients and understand their needs effectively

  • A collaborative mindset — you're comfortable working alongside TCM practitioners and other team members to support shared client care

  • A commitment to ongoing professional development through workshops or additional training

Nice to Have:

  • Mandarin fluency (or conversational Mandarin)

  • Knowledge of medical terminology

  • A background in Traditional Chinese Medicine (TCM) massage

FRONT DESK 前台(中英文流利)

開始日期:Oct 13th, 2026
工作地點:Richmond 診所
工作時間:每週工作3天,皆為全日班。需能配合偶爾加班或是週末排班。
工作型態:Part-time。有三個月試用期。
薪資:$20–25/hr,具體看工作經驗和能力而定

你的工作內容

  • 接待客人、協助報到與引導

  • 安排預約、處理電話與訊息回覆

  • 協助收款、保險收據與基本行政作業

  • 準備茶水與簡單茶點

  • 協助中藥進貨、整理與產品包裝

  • 協助簡單產品介紹與客戶服務

  • 維持前台與診所環境整潔

  • 協助更新 IG Story 與簡單社群內容

我們希望你具備

  • 細心、有禮貌、有責任感

  • 中英文溝通流利

  • 熟悉基本電腦操作

  • 對客人有耐心與同理心

  • 對中醫、養生或健康產業有興趣

  • 善於團隊合作,能與中醫師及其他夥伴協調配合

加分條件

  • 有前台、客服、診所、美容或 Wellness 相關經驗

  • 對中醫或養生有基本認識

GRAPHIC DESIGNER

This role will contribute to visual design across Shaun’s Zen. Your work goes beyond simply making things look good—you’ll help translate our ideas, content, and brand personality into visual experiences that feel clear, thoughtful, and cohesive.

We’re looking for someone who genuinely cares about design and aesthetics, takes pride in the quality of their work, and brings a creative point of view to the table. You should be comfortable working within an established brand direction while also bringing your own visual judgment and design thinking to how ideas are communicated.

Start Date: As soon as possible
Job Type: 1-year part-time contract (with 3-month probation)
Location: Hybrid (primarily remote, with occasional in-clinic meetings)
Schedule: 3 days/week, 8 hours/day (24 hours/week total). Hours are flexible and largely self-scheduled, with availability for team meetings or occasional in-person needs as required
Reports To: Marketing Lead
Interview: Required
Portfolio: Required. We welcome websites, PDFs, Behance profiles, social media accounts, or any other format that best represents your work. We’re interested in seeing more than software proficiency. Your portfolio should help us understand your visual judgment, design thinking, and how you approach different communication needs through design.

Compensation & Benefits:

Pay: Starting at $23.00/hour, based on experience
Adobe Account Provided: Yes

Requirements:

Language: Bilingual in Chinese and English, with fluent reading and writing ability
Experience: Minimum 2 years of relevant design experience; flexible for candidates with an exceptional portfolio
Software Skills: Proficient in Canva, Adobe Photoshop, Illustrator, and similar design tools

Duties & Responsibilities:

  • Design social media content (static posts and carousels), approximately 2–3 posts per week, and assist with publishing

  • Create cover artwork and visual assets for podcasts, YouTube, and other digital content

  • Design e-books, brochures, guides, and other brand and marketing materials

  • Contribute to physical print materials as needed; previous print design experience is a plus

  • Maintain a consistent visual identity and level of design quality across different platforms and brand materials

  • Collaborate with the marketing and content team to translate ideas and copy into clear, effective visual communication

  • Bring your own design judgment to the work and proactively suggest ways to strengthen the visual execution while staying within the established brand direction

What You Bring

  • A genuine interest in design and aesthetics, with a strong understanding of layout, typography, composition, and visual hierarchy

  • Strong attention to detail and a high standard for the quality and finish of your work

  • Good communication skills and the ability to understand and apply creative direction and team feedback

  • The confidence to contribute your own perspective and design ideas while remaining open to feedback

  • Strong self-management and time-management skills, with the ability to organize your workload and deliver reliably

Nice to Have

  • Experience with print design

  • An interest in wellness, health, or lifestyle

  • An interest, experience, or aptitude in photography or video editing

‍PHOTOGRAPHER & VIDEOGRAPHER

We’re looking for a self-directed visual storyteller with strong ideas and follow-through to turn Shaun’s Zen’s day-to-day work and brand story into photo and video content. If you have a sharp eye for aesthetics, take real ownership of your work, and have a genuine interest in health and wellness, this role gives you real room to run with it.

Start Date: As soon as possible
Job Type: 1-year part-time contract
Location: Hybrid (on-site shooting required at the clinic or other locations; editing and post-production can be done remotely)
Schedule: 3 days/week, 8 hours/day (24 hours/week total)
Interview: Required
Portfolio: Required. We’re especially interested in the style and quality of the video and photo work you’ve shot and edited.

Compensation & Benefits:

Pay: $26–32/hour, depending on skills, portfolio, and experience
Role-Specific Perks: Equipment and software subscriptions provided by the clinic

Requirements:

Language: Strong written and verbal communication skills in both Chinese and English
Experience: No fixed years of experience required. We place more weight on your portfolio, particularly the type and quality of video/photo work you’ve shot and edited
Work Authorization: Must be legally authorized to work in Canada.



Duties & Responsibilities:

  • Shoot photo and video on-site for the clinic’s daily operations, services, and select workshops

  • Handle lighting, filming, and editing for our podcast, covering both long-form episodes and short-form clips

  • Provide professional photography, including lighting, composition, and photo editing/retouching

  • Record and edit video content using both camera and phone

  • Deliver high-quality work in both photo and video — proficiency across both formats is required

  • Produce content ready for use on our website and social media (Instagram, Facebook, YouTube, etc.)

  • Help plan shot lists and content direction in line with our brand and marketing needs

What You Bring:

  • A strong eye for visual quality and brand aesthetic

  • Self-directed and able to take an idea from planning through final delivery

  • Detail-oriented and committed to producing high-quality work

  • Curious, proactive, and always looking to learn and improve

  • A strong portfolio matters more to us than years of experience

Nice to Have:

  • An interest in or experience working in the health/wellness industry (TCM, wellness, healthy living)

  • A personal interest in health and wellness

  • Experience shooting and editing short-form video (Reels, TikTok, etc.)


HOW TO APPLY

If this sounds like a good fit, we genuinely encourage you to apply.

For your application, please include a full resume and a brief introduction about yourself, and answer the following questions:

  • Why you're interested in working with us

  • What are your strengths?

  • One or two examples that show how you work well with a team

Please send everything to life@shaunszentcm.ca. We’ll be in touch if you’re shortlisted for an interview.


EMPLOYEE BENEFITS

  • Free underground parking

  • Staff (and spouse) discounts on treatments and products

  • Flexible, team-coordinated scheduling with mutual support

  • Exposure to foundational TCM knowledge and the chance to learn directly from our practitioners



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Grand Opening|The TCM Healing Map